By the second conversation, Vince was able to convince the First Lady that he was, indeed, doing something. There were outside auditors coming in to check on the travel office folks, but, said Vince, before we do anything, let's wait and see what's there. Upon hearing that, Hillary expresses her "general frustration with management drift."
Vince muses afterwards that Hillary must be upset because of her frustration with the management of the travel office issue is probably compounded by her concerns about the Health Care initiative and grief about her father's illness.
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